FAQs
🕊️ When will my order be processed?
We typically process orders within 1–3 business days. Once your order is shipped, you will receive a confirmation email with tracking information so you can follow its journey to your home.
🚚 How long does shipping take?
Since we ship worldwide, delivery times may vary depending on your location. Most orders will reach you within 15–25 business days. We know waiting isn't always easy – but it's worth it, we promise.
📦 How can I track my order?
Once your order has been shipped, we will send you a tracking number via email. You can use it at any time to see where your package is and when it will arrive at your doorstep.
💌 I entered the wrong address – what should I do?
Don't worry, it happens quickly. Just send us an email as soon as possible. We will do our best to correct your details before shipping.
🔄 Can I return or exchange an item?
If something isn't quite right, we are here for you. Please contact us within a few days of receiving your order – we will guide you through the next steps.
💭 What if I have another question?
We are happy to help – whether it's about a product, your order, or anything else. Just send us a message, we are here for you.